Case Study

Horizon Homes

A User Focused Smartphone App for a Dubai Based Real Estate Agency

Team Crownsoft sincerely appreciates the trust Horizon Homes placed in us, allowing our team to bring their outstanding app vision to life.

29%

Increase in Downloads

56%

Improvement in User Engagement

94%

Increase in Customer Retention

68%

Improvement In Deal Closing Rates

Horizon Homes is a focused real estate app designed to help customers buy, sell and rent homes from thousands of listings in Dubai city at their fingertips. The app facilitates audiences with high quality photos, listing details, and direct access to an agent for virtual and physical tours of properties. 

iOS App
Android App

Horizon Homes Overview

Horizon Homes is a leading residential real estate company based in Dubai, UAE. The company’s mission is to provide convenient & transparent property rentals, sale, and purchase to a vast audience. With a diverse client base of expats, investors, and migrant workers, Horizon Homes facilitates residential property transactions exclusively in Dubai city. 

Industry

Real Estate

Location

United Arab Emirates, Dubai

The Challenge

Real estate was one of the hardest hit sectors during the COVID19 pandemic. As both the health and economic situations worsened, online service delivery became essential for almost every business sector across the UAE. Buying, selling, and renting homes in Dubai became difficult with health & safety concerns top of the list. 

Established market players like Bayut were already cashing in on their prominent real estate ecommerce platforms. In the post-pandemic economy, with a website already in their digital asset portfolio, the Horizon Homes team decided to go beyond a website with a high performance real estate app that would connect buyers, sellers, and landlords directly with them. 

The company’s vision behind the app was to address the challenge of making real estate commerce even more transparent, simplified, and limited to a few taps. The app would aim to make residential property search easier, make appointments and home tours virtual, and document & contract management digital.  

Our Solution

Horizon Homes were one of our earliest clients that approached Crownsoft to design the UI & UX of their new mobile app. In a three day ideation & product design sprint our project management and design experts consulted with Horizon Homes founders to determine the core needs, functionality, and features of the app. 

 

The Crownsoft project management team determined that the app would be an extensive real estate platform inspired by the Horizon Homes website. The app would offer dedicated sections for property buyers, sellers, and rentals. In addition, we recommended an in-app chat feature with live video calling, and a virtual tour feature embedded into all property listings.

Services Provided

Tools We Used

Figma
React Native

Horizon Homes App UI & UX Design

App Research

After the initial ideation consultancy and product design sprint, Crownsoft’s team had a clear idea of Horizon Home founders vision, the customer journey, competing apps, and an extensive SWOT analysis. After conducting extensive competitor research our team deployed the SMART framework to define a clear roadmap of what the app would look like and the functionality it would offer. The team also identified all the ideal technology stacks and integrations required for the app to function optimally.  

Low Fidelity Design

Crownsoft’s design team collaborated with the project manager and Horizon Home created a strategic scope of the mobile application. Everything including the nature of the app, the target audience, crucial functionality & features, visual design, and specific preferences were considered. A sleek low fidelity design in black and white color palettes was created after the UI & UX wireframing stage to present the prototype to Horizon Home founders.   

Low Fidelity Design

Crownsoft’s design team collaborated with the project manager and Horizon Home created a strategic scope of the mobile application. Everything including the nature of the app, the target audience, crucial functionality & features, visual design, and specific preferences were considered. A sleek low fidelity design in black and white color palettes was created after the UI & UX wireframing stage to present the prototype to Horizon Home founders.   

High Fidelity Design

Horizon Home recommended multiple changes and approved the UI & UX for a high fidelity design prototype. Adding the required user flow to the design, the Crownsoft design team upgraded the color palette matching it with the brand’s lavender theme, a bold typography class, and a minimalist UI as requested by the client. Integrations with Google Maps for location tagging, and SendBird for chat & live video were also featured in the high fidelity design giving it a realistic final product look. 

High Fidelity Design

Horizon Home recommended multiple changes and approved the UI & UX for a high fidelity design prototype. Adding the required user flow to the design, the Crownsoft design team upgraded the color palette matching it with the brand’s lavender theme, a bold typography class, and a minimalist UI as requested by the client. Integrations with Google Maps for location tagging, and SendBird for chat & live video were also featured in the high fidelity design giving it a realistic final product look. 

Screen Showcase

Conclusion

Designing Horizon Homes from the ground up was an incredible learning experience for the Crownsoft team. Being one of our earliest projects the app design put our designers skills and experience to test, allowing us to fine tune several aspects of our app design & development process for the future. 

Discovering the need, developing the scope of work for a new industry, conducting user research, developing a unique wireframe identified by competitor research and customer needs, and developing a personalized UI for the brand was an insightful experience. 

The result was a visually alluring and high performance app UI & UX that was immediately approved by Horizon Homes founders. We feel honored to have been approached by the company to develop their inaugural app’s design.

Testimonials

Crownsoft was referred to us by one of our business partners who contracted his business website to them. It was an excellent opportunity to work with their entire team. They are an enthusiastic group of young men with very professional processes. The project managers are very active and always provide updates weekly. The designers were very collaborative also, they would come on call to listen to our feedback, very talented, great understanding of design concepts. We are pleased with our design and our freelance app developer is finding it very easy to build the app with their designed UI & UX. Great work and great service overall, highly satisfied with their deliverables.

Rias Al Awadi - CEO

Horizon Homes LLC

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