Pizza Delivery App Development Case Study
This case study is based on real-life project; Due to a non-disclosure agreement, we cannot reveal the client’s name.
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Introduction
A renowned New York-based pizza franchise was in search of a technologically advanced solution to streamline its food delivery services across multiple outlets. The goal was to develop an application that would resemble the Uber model for delivery drivers, allowing them to efficiently handle orders, track deliveries, and manage their profiles. Due to a non-disclosure agreement, we cannot reveal the client’s name.
Client's Challenge
The president of the franchise group, overseeing several outlets in New York City, was keen on:
- Creating an efficient food delivery system for each franchise location.
- Integrating features that allow real-time tracking of drivers through GPS, ensuring timely deliveries and enhanced productivity.
- Offering delivery drivers a platform to register, manage their profiles, view job reports, and potentially earn additional income.
Our Solution
After a thorough analysis of the client's requirements, Crownsoft designed a comprehensive app, comprising both a Driver side and an Admin side.
Driver App Features
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Registration & Login:
Drivers can sign-up, get approved, and securely log in to access the app. -
Order Management:
Ability to accept or reject orders, view nearby participating stores on a map, pick up orders, and mark them as completed. -
Profile Management:
Drivers can easily update or delete their profiles.
Admin and Moderator Features
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Order Oversight:
View order details, track delivery progress, and get real-time updates. -
Driver Management:
Track drivers, view their order histories, and assign tasks. -
Notification System:
Admins can push notifications to drivers about new orders. -
Moderation:
Super Admin functionalities include creating moderators, viewing all app details, while moderators can manage drivers, track orders, set delivery times, and more.
Store Manager Features
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Order Creation:
Store managers can input order details and forward them for delivery. -
Order Tracking:
Real-time updates on order statuses and confirmation of pickups.
Our Solutions
- The pizza franchise experienced enhanced efficiency in their delivery services.
- Drivers found the platform user-friendly, allowing them to manage orders effectively and potentially increase their earnings.
- The real-time tracking feature ensured customers received timely deliveries, thus improving customer satisfaction.
Conclusion
With Crownsoft’s expertise, the client successfully revolutionized its pizza delivery system, ensuring smoother operations, increased driver productivity, and improved customer experience.
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