Case Study

Netty Bell

Enhancing Patient Care with a Rich User Experience and Intuitive Interface

Crownsoft is proud to have helped their website and give it a refresh.
We have developed and hosted the site on Webflow.

65%

Increase in Downloads

73%

Improvement in User Engagement

31%

Increase in Customer Retention

57%

Increase in Average Revenue Per Patient

Netty Bell is a software company that focuses on improving communication, engagement, productivity and security within provides an innovative communications

iOS App
Android App

Overview

Netpresenter is a software company that focuses on improving communication, engagement, productivity and security within provides an innovative communications platform to businesses that helps distribute important information through various channels, such as computers, smartphones, and television screens. Netpresenter has been a communications pioneer for a quarter of a century and is also the proud sponsor of the AMBER Alert Europe foundation. Netpresenter wanted a completely new website and we made that happen for them.

Industry

Healthcare

Location

United States

The Challenge

Netpresenter is a software company that focuses on improving internal communication, engagement, productivity and security within organizations. It provides an innovative communications platform to businesses that helps distribute important information through various channels, such as computers, smartphones, and television screens. Netpresenter has been a communications pioneer for a quarter of a century and is also the proud sponsor of the AMBER Alert Europe foundation. Netpresenter wanted a completely new website .

Our Solution

Netpresenter is a software company that focuses on improving internal communication, engagement, productivity and security within organizations. It provides an innovative communications platform to businesses that helps distribute important information through various channels, such as computers, smartphones, and television screens. Netpresenter has been a communications pioneer for a quarter of a century and is also the proud sponsor of the AMBER Alert Europe foundation. Netpresenter wanted a completely new website and we made that happen for them.

Services Provided

Tools We Used

Figma

Figma is a collaborative design tool for creating user interfaces and prototypes in real time.

React Native

React Native is a popular JavaScript framework used to build native mobile apps for iOS and Android.

High Fedelity Healthcare App Design

Crownsoft is deeply honored to have been contracted for the creative redesign of
Connect Doc to give it an entirely fresh user experience.

User Flow Research

Our design team conducted extensive user flow research for Connect Doc, focusing on a seamless, secure, and user-friendly experience. Essential features include doctor profiles, online appointment scheduling, calendar sync, video consultations,
and secure payments.

Card Sorting

Crownsoft’s team researched usage data from the older app to organize Connect Doc’s features into intuitive categories. This user-centered approach helped refine navigation, ensuring easy access to doctor profiles, appointment scheduling, health records, and video consultations. The resulting structure enhanced usability and streamlined the overall patient experience.

Card Sorting

Crownsoft’s team researched usage data from the older app to organize Connect Doc’s features into intuitive categories. This user-centered approach helped refine navigation, ensuring easy access to doctor profiles, appointment scheduling, health records, and video consultations. The resulting structure enhanced usability and streamlined the overall patient experience.

Revised Design System

The revised design system for Connect Doc focused on clarity, accessibility, and consistency across iOS & Android platforms. Incorporating patient feedback, the new design features intuitive icons, cohesive brand color schemes, and responsive layouts. This overhaul improved user interaction, ensuring an engaging and visually appealing healthcare management experience for patients.

Revised Design System

The revised design system for Connect Doc focused on clarity, accessibility, and consistency across iOS & Android platforms. Incorporating patient feedback, the new design features intuitive icons, cohesive brand color schemes, and responsive layouts. This overhaul improved user interaction, ensuring an engaging and visually appealing healthcare management experience for patients.

Screen Showcase

Connect Doc is built with a high fidelity design and fully responsive interface with simplified screens designed for
improved onboarding, usability, and accessibility.

Conclusion

Connect Doc successfully refines the idea of smart healthcare into a secure and patient-friendly mobile application. The new app design overcomes crucial challenges with intelligent problem-solving, thus offering patients a premium healthcare app UI and UX. Crownsoft’s design team invested considerable time in researching the intuitive and user-friendly design, ensuring accessibility, responsiveness, and a rich user experience.

Testimonials

After experiencing major issues with our previous smartphone app, we were delighted by the design expertise from Crownsoft. We want to thank the entire Crownsoft team for their excellent focus on our services and vision for the application, special thanks to our project manager Jason who assisted us from the get go, and was always available for our feedback. All of the designer’s concepts were remarkable, there was no delay and the design was delivered in 43 days as scheduled. Our post launch survey has highlighted the design as a top factor that our patients love, thank you from the entire Connect Doc team.

Head of Digital Transformation

Connect Doc Company.

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